Deputy Reception Manager

We have a fabulous opportunity for a Reception Leader to join this flagship location as Deputy Reception Manager.You would be working with the Reception Manager and a large team of Receptionists, supporting the day to day running of the exceptional reception services required at this stunning, corporate location. 

Location : London 

Working Hours: Monday – Friday 8.00am-5.00pm (require flexibility)

Reporting to: Reception Manager.

Key Responsibilities:

• Manage the reception area and team to maintain high service levels and exceed client expectations
• Proactively manage meeting rooms and spaces, respond to additional client requests swiftly, and liaise with catering to deliver service when required
• Motivate, mentor, lead by example, and inspire the team during their employment
• Provide feedback and coaching to any member of staff to ensure that all team members carry out their jobs to the best of their ability in a timely and efficient manner
• Maintain and control levels of unit staffing and costs through efficient manpower planning in line with agreed budgetary requirements

Requirements:

• Proven experience as a Deputy Reception Manager or similar role
• Excellent leadership and communication skills
• Strong organizational and time management abilities
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexibility to work outside regular business hours when necessary

Benefits:

We offer a comprehensive benefits package, including personal and professional development opportunities, life assurance, pension, private medical, eye care, wellbeing strategy, family-friendly support, social events, holiday purchase scheme, volunteering days, professional subscriptions, recognition schemes, high street discounts, and cycle to work scheme.

If you’re ready to take the next step in your career and join a dynamic and supportive team, apply now and let’s make a difference together!