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Retail & Beauty

Head of IT – Luxury Retail Brand

Location: Central London. Monday- Friday

I am working with a luxury retail brand that is taking the market by storm. Everyone is talking about them!

Role Overview: The Head of IT will be responsible for developing and implementing the IT strategy to support the company’s objectives and enhance operational efficiency. This role requires strong leadership, strategic thinking, and a deep understanding of both IT systems and the luxury retail industry.

Key Responsibilities:

  1. Develop and execute the IT strategy in alignment with the company’s overall business goals and objectives.
  2. Lead and manage the IT team, providing guidance, mentorship, and support to ensure high performance and professional development.
  3. Oversee the design, implementation, and maintenance of all IT systems and infrastructure, including but not limited to e-commerce platforms, POS systems, inventory management systems, and CRM systems.
  4. Collaborate with other departments to identify and prioritize IT initiatives that will improve business processes, enhance customer experience, and drive revenue growth.
  5. Ensure the security and integrity of all IT systems and data, implementing robust cybersecurity measures and compliance protocols.
  6. Manage vendor relationships, including negotiating contracts, monitoring service levels, and evaluating vendor performance.
  7. Stay abreast of industry trends, emerging technologies, and best practices, and recommend innovative solutions to enhance the company’s competitive advantage.
  8. Develop and manage the IT budget, ensuring cost-effective allocation of resources and timely delivery of projects.
  9. Provide regular reports and updates to senior management on IT performance, project status, and key metrics.
  10. Foster a culture of collaboration, innovation, and continuous improvement within the IT department and across the organization.


  • Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred.
  • Proven experience  in a senior IT leadership role, preferably within the luxury retail industry.
  • Strong technical expertise in IT infrastructure, systems architecture, cybersecurity, and e-commerce platforms.
  • Demonstrated ability to develop and execute IT strategies that drive business results and enhance customer experience.
  • Excellent leadership and communication skills, with the ability to effectively manage teams, build relationships, and influence stakeholders at all levels of the organization.
  • Strategic thinker with a track record of identifying and implementing innovative technology solutions.
  • Results-oriented mindset with a focus on delivering high-quality, timely, and cost-effective IT solutions.
  • Experience managing vendor relationships, contracts, and budgets.
  • Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.


  • Competitive salary
  • Comprehensive benefits package
  • Discount on products
  • Opportunities for professional development and career advancement
  • A dynamic and collaborative work environment
  • Employee discounts on luxury products

Join our team and play a key role in shaping the future of luxury retail.


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Anna Griffiths

020 7877 8517

Reference: JOB-64405

    • Job type: Permanent
    • Location: London
    • Date posted:
    • Salary:£75000 - £85000