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Department: Commercial Services

Location: Central London

Reporting to: Sales Manager

Hours: 37.5 hours full-time, plus flexible hours

Contract: 1 year maternity cover

Key Outcomes:

  • Proactively sell all events spaces 
  • Develop business with clients and agents
  • Maximise conversion rates from inquiries to events
  • Support the Sales Manager in implementing action plans

Key Objectives:

  • Build business connections through networking
  • Maintain relationships with major customers
  • Manage accounts for repeat business and revenue
  • Attend meetings for new sales and marketing ideas
  • Participate in promotional events and follow up effectively
  • Use Rendezvous (RDZ) software to manage bookings
  • Respond to inquiries within 2 hours and follow up in RDZ
  • Manage the diary effectively for high conversion rates
  • Research new clients and explore additional business opportunities
  • Provide creative solutions to client needs
  • Discuss catering, exhibition, and AV requirements confidently
  • Be the primary contact on the day of events
  • Ensure deposits are paid and invoices raised promptly
  • Attend weekly meetings to address upcoming events
  • Ensure booking sheet accuracy
  • Produce function menus, place cards, and seating plans
  • Analyse market trends and competitors for growth opportunities
  • Support social media presence as per strategy
  • Assist the Events team as needed

Key Relationships:

  • Internal: Deputy General Manager, Sales Manager, Venue Sales and Event Planners, Operations Team, Audio Visual Team, Chef’s Brigade, Accommodation Team, Finance Department
  • External: Members, commercial clients, agents, and event suppliers

Person Specification:

  • Experience in proactive commercial venue sales
  • Proven track record in sales and event planning
  • Success in reactive/proactive sales and negotiation
  • Excellent client relationship management
  • Exceptional organisational skills
  • Experience drafting and managing quotations within budget
  • Self-motivated and able to work under pressure
  • Strong knowledge of venue layouts, food, wines, and technology

Competencies: Planning, Commercial focus, Negotiation, Customer Service, Energy, Teamwork, Efficiency, Flexibility


  • Uphold RSM values: Respect, Investing in people, Continuous Improvement, Listening, Collaborating, Delivering
  • Adhere to Health and Safety and GDPR regulations
  • Follow the Society’s people policies and Code of Conduct
  • Present formal business attire during client meetings and offsite representations

20 days holidays + Bank Holidays


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Vanessa Zamora

Operations Director

020 7877 8506

Reference: JOB-64766

    • Job type: Contract
    • Location: London
    • Date posted:
    • Salary:£31000 - £34000